Stay Alert:
Protect Yourself from Impersonation Scams
Scammers are becoming more sophisticated, and they may try to impersonate our brand on social media, websites, or even fake apps. Please take a moment to review the tips below to protect yourself and others.
We Do Not Have a Mobile App
At this time, we do not have an official app. Any mobile application claiming to be associated with our brand is not legitimate. Please report it immediately.
We’ll Never Ask for Money on Social Media
We do not request payments or personal information through social media, text messages, or direct messages. The only trusted places to make payments or reservations with us are:
- Our official website
- Our hotel booking engine
- Our official ticketing provider
If someone reaches out pretending to be us and asks for money or sensitive information, it’s a scam. Stop, block, and report them.
Watch for Red Flags
Scammers may try to trick you with fake:
- Profiles or pages using our name and logo
- Fake apps not available in the app store
- “Promotions” or “giveaways” that require payment or personal info
- Urgent messages pushing you to act quickly
If you’re ever unsure, contact us directly through our website to verify the communication.